Read your inbox chats in a familiar WhatsApp style

Your inbox conversations now look like the WhatsApp chats you already use, so replies are quicker to follow.

Before, a long conversation in your inbox was harder to scan, and it was not always clear which messages came from your customer and which came from your team. Now each message sits in a speech bubble with a small pointer on the side of its sender, on a chat background that works in light and dark mode.

Easier to follow Customer and team messages are easy to tell apart at a glance.

Less clutter A slimmer scrollbar leaves more room for the conversation itself.

Shipped by Design Team